0114-4333 223

CTS PC Solutions Ltd

PC Repairs, Laptop Repairs, IT Support plus much more...


Remote Assistance

We can provide support remotely to anywhere in the world.

Quick Info



One Off Remote IT Assistance

Using our own in house software we can provide remote assistance with just a few clicks. The remote connection is temporary and once the session has ended no software is left behind so you have full control and privacy. You can watch us as we take control of your PC or laptop and try and resolve your software issues.

Once completed we will disconnect the connection and all software is removed from your PC or laptop automatically.

The benefits of this service are simple-

  • We can resolve your issues much faster.
  • No need for an engineers visit so the costs involved are much lower.
  • We can help you anywhere in the world just as long as you have an internet connection.
  • Charged in per half hour blocks to keep costs down or a set fee depending on the nature of the issue.

If you would like to use our remote IT support service please call us on 0114-4333 223.

Please do not try to login to this service until instructed to do so.


    Remote IT Support

    Once instructed please click the link below to goto our connection suite.

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Remote IT Assistance for Business

As well as the one off services we also offer long term arrangements for businesses.

For our Business clients on remote assistance arrangements or service contracts we offer remote IT assistance on a more permanent basis. We can install our in house software on all your staff laptops, PC and servers and offer IT support to your staff on either an adhoc basis or as part of a pre paid agreement. For clients who are on a maintenance agreement this comes in handy as we can perform the maintenance out of office hours without the need for anyone to allow us access.

If you would like more information about how we can help your business with remote IT support please contact us.